MAISON DE FORMULATION

Effective Date: August 1, 2026

We carefully inspect every STEINDER WEISEN® order before shipment.

Processing Time

Orders are typically processed within 2–4 business days.

Orders placed on weekends or holidays begin processing on the next business day.

Processing times may be longer during launches, holidays, or promotional periods.

Shipping

Shipping costs are calculated during checkout.

Estimated delivery times are provided by the carrier and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery timing is outside of our control.

Order Tracking

When your order ships, you’ll receive a confirmation email containing tracking information.

International Orders

Customers are responsible for any customs duties, import taxes, VAT, or brokerage fees required by their destination country.

STEINDER WEISEN® is not responsible for delays caused by customs authorities.

Lost or Stolen Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first contact the shipping carrier.

If you continue to need assistance, contact us at hello@steinderweisen.co and we’ll do our best to help.

Shipping Address

Please verify your shipping address before placing your order.

We are unable to guarantee changes after an order has been submitted.